Cancellation & Refund Policy

We understand plans change. This policy explains how cancellations, rescheduling and refunds work for Lift & Glow sessions. [Adjust the notice periods and terms to suit your business before publishing.]

Rescheduling

You may reschedule your session at no charge if you give at least [24 hours] notice. Rescheduling requests inside [24 hours] may not be accommodated.

Cancellations

Cancellations made with at least [24 hours] notice are eligible for a refund or credit. Cancellations made with less than [24 hours] notice may not be refundable.

No-shows

If you do not attend a scheduled session without notice, the session is treated as delivered and is non-refundable.

Refunds

Approved refunds are processed to your original payment method within [5–10] business days. This policy does not limit your rights under the Australian Consumer Law.

How to cancel or reschedule

Please contact us as early as possible via our Contact page.